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FAQ - Client Hub - Residential


1. What services does Legendary Lawn Care Maintenance provide?

Legendary Lawn Care Maintenance offers a wide range of services, including regular lawn maintenance, landscaping design and installation, irrigation system installation and repair, tree and shrub care, weed control, and seasonal clean-ups.


2. Is Legendary Lawn Care Maintenance licensed and insured?

Yes, we are a fully licensed and insured landscaping company. Our team members are trained and certified, and we adhere to all local regulations to ensure the highest standards of service and safety.


3. How often should I schedule lawn maintenance services?

The frequency of our lawn maintenance services depends on factors such as the season, grass type, and your specific lawn care needs. We typically recommend a customized schedule, whether it's weekly, bi-weekly, or seasonally, to ensure your lawn stays in optimal condition.


4. How do I pay for services, and what payment methods are accepted?

We have a convenient online client hub where you can easily make payments. Invoices are sent out on the 1st of every month. We accept various payment methods, including credit/debit cards and checks.


5. Can I view and manage my invoices online?

Yes, our online client hub allows you to view and manage your invoices. You can access your billing history, download invoices, and even set up automatic payments for added convenience. Please submit a request to enable automatic payments.

6. What happens if I have questions about my invoice or payment?

If you have any questions or concerns about your invoice or payment, feel free to reach out to our customer service team. We are here to assist you and ensure a smooth billing process.

7. Is there a way to request additional services through the online client hub?

Absolutely! Our online client hub is designed to make your experience seamless. You can request additional services directly from the hub, and our team will promptly review and respond to your requests.


8. Can I schedule one-time services or is it only for recurring maintenance?

You can use the online client hub to schedule both recurring services and one-time projects. Whether you need regular maintenance or have a specific landscaping project in mind, our online system is flexible to accommodate your needs.


9. How secure is the online client hub for making payments?

The security of your payments is a top priority for Legendary Lawn Care Maintenance. Our online client hub uses industry-standard encryption to ensure the confidentiality and integrity of your financial information.


10. What should I do if I encounter issues with the online client hub or have trouble making a payment?

If you experience any technical issues or have trouble making a payment through the online client hub, please contact our customer support team. We'll work promptly to resolve any issues and assist you with the payment process.


11. Can I set up automatic payments for recurring services?

Yes, you can set up automatic payments through the online client hub for recurring services. This feature provides a hassle-free way to ensure your payments are made on time each month.


12. Is the online client hub accessible on mobile devices?

Yes, the online client hub is mobile-friendly, allowing you to access it conveniently from your smartphone or tablet. You can manage invoices, make payments, and request services on the go.

13. Do I need to be present during scheduled on-site assessments? 

While it's not necessary for you to be present, we welcome any specific instructions or preferences you may have. Our goal is to provide hassle-free service that accommodates your schedule.

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